Wallet Support

Frequently Asked Questions

Signing Up

In the Eventpay Wallet enter your phone number to sign up. Next, provide your name and email address. After that, you'll be prompted to create a password.

Logging In

Login using your phone number and password, the same used when you signed up. If you have issues with your password, select the Reset Password button.

Adding a Card

Select the menu icon in the top left of the app. Then navigate to Account and Payment Methods. Users are able to add a credit or debit card as a payment method.

Adding Tokens

Select the Wallet Icon in the bottom right of the EventPay Wallet App. Then select “Add Tokens”. Here you can choose the amount of tokens you would like to add.

Transferring Tokens

Select the Wallet Icon in the bottom right of the EventPay Wallet App. Then select “Send Tokens”. Here you can choose how many tokens you would like to send. After confirming the amount to send the camera will appear, here you can scan a user's QR codes to send tokens.

Checking your Wallet Balance

You can check your balance by selecting the wallet icon in the bottom right of the EventPay app. On this screen you will see how many tokens you have remaining.

Viewing your Wallet QR

You can view your Wallet QR by selecting the wallet icon in the bottom right of the EventPay app. QR codes can be used to spend tokens, as well as receiving tokens from friends.

Modern Payments for Festivals, Conferences & Events.